fav77 is committed to protecting the personal data of every Indonesian player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we store and protect it, and what rights you have over your own information.
These principles reflect how fav77 approaches personal data management. They are built into our systems, not bolted on as compliance afterthoughts.
Every connection between your device and fav77.bio is encrypted with 256-bit SSL. Whether you are depositing via BCA, placing a bet on BRI Liga 1, or checking your account balance, your data travels securely.
fav77 does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Period. Data sharing is limited strictly to the service providers needed to run our platform.
fav77 collects personal data for defined, legitimate purposes — account management, KYC compliance, payment processing, fraud prevention, and customer support. We do not collect data speculatively or beyond what is genuinely needed.
You have the right to request access to the personal data fav77 holds about you, to correct inaccuracies, and — subject to legal retention obligations — to request deletion. Submit requests to [email protected] at any time.
Personal data held by fav77 is stored on secure servers with strict access controls. Only authorised personnel with a verified operational need may access player data. Access logs are maintained and audited regularly.
fav77 retains personal data only for as long as required to fulfil the purpose for which it was collected, or as required by applicable law and our international gaming licence obligations. Redundant data is securely deleted.
For the purposes of this Privacy Policy, the following definitions apply:
This Privacy Policy applies to all Personal Data collected and processed by fav77 in connection with your use of fav77.bio and all associated Services. It applies regardless of the device you use to access fav77 — desktop, mobile browser, or any dedicated application — and regardless of your location within Indonesia, whether you are accessing fav77 from Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, or any other city.
This Policy does not apply to third-party websites or services that may be linked to or from fav77.bio. fav77 is not responsible for the privacy practices of any third-party operator, and we encourage you to review the privacy policies of any third-party sites you visit independently.
fav77's primary target market is Indonesia. By using fav77's Services, you confirm that you are at least 21 years of age and a resident of Indonesia, and you consent to your Personal Data being processed as described in this Policy.
fav77 collects the following categories of Personal Data from Players:
fav77 collects Personal Data through the following means:
fav77 processes your Personal Data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (your fav77 account agreement) |
| KYC identity and age verification | Legal obligation (international gaming licence requirements) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and anti-money-laundering checks | Legal obligation and legitimate interest |
| Customer support and dispute resolution | Performance of contract and legitimate interest |
| Sending promotional communications | Consent (opt-in marketing communications only) |
| Platform analytics and improvement | Legitimate interest (improving player experience) |
| Responsible gaming monitoring | Legal obligation and legitimate interest |
fav77 uses the Personal Data we collect for the following specific purposes:
We use your Identity Data and Contact Data to create and maintain your fav77 account, authenticate your logins, process account settings changes, and communicate important account-related notifications such as transaction confirmations, security alerts, and policy updates.
Before processing any withdrawal, fav77 is required under its international gaming licence to verify your identity and confirm that you are at least 21 years of age. Your KTP photograph, NIK, and selfie are used solely for this verification purpose. KYC data is processed through a licensed verification partner and is not used for any marketing or profiling purpose.
Your Financial Data is used to process deposits from and withdrawals to your registered Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to maintain an accurate record of your transaction history on fav77.
fav77 uses Technical & Usage Data, Financial Data, and Identity Data to detect and prevent fraudulent activity, duplicate account creation, money laundering, bonus abuse, and other prohibited activities described in our Terms & Conditions. Automated systems and manual review processes both contribute to this effort.
Communications Data and account information are used by fav77's support team — available 24/7 with Indonesian-speaking agents — to respond to your queries, resolve disputes, and investigate complaints. Support interactions are logged to maintain service quality and provide continuity across multiple contacts.
Where you have explicitly opted in to marketing communications, fav77 may use your Contact Data to send you information about promotions, bonuses, and seasonal offers relevant to Indonesian players — including offers tied to Idul Fitri, Ramadhan, and other cultural events. You may withdraw your marketing consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email.
fav77 uses game activity logs and account data to monitor for indicators of problem gambling behaviour, in fulfilment of our responsible gaming obligations under our international licence. Where indicators are detected, fav77 may proactively reach out to affected players to offer responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion. Full details are available on our Responsible Gaming page.
fav77 shares Personal Data with the following categories of Third-Party Service Providers, strictly on a need-to-know basis and under contractual data protection obligations:
fav77 may disclose your Personal Data to law enforcement authorities, regulatory bodies, or courts where we are legally required to do so under applicable law, or where disclosure is necessary to protect the rights, property, or safety of fav77, its players, or the public. fav77 will notify affected players of such disclosure requests where legally permitted to do so.
fav77 does not sell, rent, or otherwise transfer your Personal Data to unaffiliated third parties for their own commercial or marketing purposes. Any data sharing beyond the categories described in Clauses 7.1 and 7.2 requires your explicit prior consent.
fav77.bio uses the following categories of cookies and similar tracking technologies:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. Required for fav77.bio to function correctly. | Session / up to 24 hours |
| Functional | Remembering your language preference and previously used payment methods for a smoother experience. | Up to 30 days |
| Analytics | Aggregated page view counts, feature usage statistics, and error reporting to help fav77 improve its platform. | Up to 13 months |
| Marketing | Tracking whether you arrived at fav77 via a promotional link, to attribute bonus eligibility correctly. Only active where you have consented to marketing communications. | Up to 30 days |
You may manage or disable non-essential cookies through your browser's settings. Please note that disabling strictly necessary cookies will prevent certain core functions of fav77.bio — including account login — from working correctly. Instructions for managing cookies are available in the help documentation for all major browsers (Chrome, Firefox, Safari, Edge). Disabling analytics or marketing cookies will not affect your ability to use fav77's core gaming and betting Services.
fav77 implements the following technical and organisational security measures to protect your Personal Data:
Despite these measures, no online platform can guarantee absolute security. fav77 strongly encourages all Players to use strong, unique passwords for their fav77 accounts, to enable 2FA, and to contact [email protected] immediately if they suspect any unauthorised access to their account.
fav77 retains your Personal Data for the following periods:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised. Where anonymisation is applied, the resulting data no longer constitutes Personal Data and may be retained indefinitely for statistical analysis purposes.
As a fav77 player, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact fav77 at [email protected] with the subject line "Data Rights Request".
Request a copy of the Personal Data fav77 holds about you. fav77 will respond within 30 days of receiving a verified request.
Request correction of inaccurate or incomplete Personal Data. Contact support to update your registered name, address, or contact details.
Request deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to our legal retention obligations.
Request that fav77 restrict processing of your data in specific circumstances, such as while the accuracy of data is being contested.
Request your Personal Data in a structured, commonly used, machine-readable format where technically feasible and legally applicable.
Withdraw marketing consent at any time without affecting the lawfulness of processing conducted prior to withdrawal. Use the unsubscribe link in any marketing email or contact support.
fav77 will respond to all verified data rights requests within 30 calendar days. In complex cases, this may be extended by a further 60 days, with notification provided within the initial 30-day period. fav77 may request proof of identity before fulfilling a data rights request to prevent unauthorised disclosure of another person's data.
fav77's Services are strictly intended for adults aged 21 and over. fav77 does not knowingly collect or process Personal Data from individuals under the age of 21. Age verification is a mandatory step in the KYC process before any withdrawal is processed.
If fav77 becomes aware that Personal Data has been collected from an individual who is under 21, that account will be immediately suspended, the data will be deleted in accordance with applicable legal obligations, and any deposited funds will be returned to the original payment method where operationally possible. If you believe that a minor has registered on fav77, please notify us immediately at [email protected].
fav77 operates as an internationally licensed gambling platform. As a result, some of your Personal Data may be transferred to, stored in, or processed in countries outside of Indonesia — for example, where our licensed KYC verification partners or game software studios (such as Evolution Gaming, Pragmatic Play, or Microgaming) operate their infrastructure.
Where such international transfers occur, fav77 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data protection clauses with all Third-Party Service Providers that receive transferred data, and fav77 only engages providers who can demonstrate compliance with internationally recognised data security standards.
As an internationally licensed gambling operator, fav77 is subject to anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations under its gaming licence. These obligations require fav77 to:
These activities involve the processing of your Personal Data and Financial Data. They are conducted on the legal basis of legal obligation and are non-negotiable requirements of fav77's international gaming licence. fav77 cannot waive or bypass these requirements at a player's request. Refusing to provide KYC documentation will result in the inability to process withdrawal requests.
fav77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, fav77 will notify registered Players by email to the address registered on their account at least 14 days before the changes take effect. The revised Policy will also be published at fav77.bio/privacy-policy with an updated effective date.
Your continued use of fav77's Services following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must stop using fav77's Services and may request account closure in accordance with our Terms & Conditions. It is your responsibility to review this page periodically for the most current version.
If you have any questions, concerns, or requests relating to this Privacy Policy or fav77's data practices, please contact us through the following channels:
We take privacy seriously so you can focus on what matters — enjoying the best online casino and sportsbook experience available to Indonesian players. Sign in to your account, explore our games, or read our FAQ for more information.
🔞 Adults only (21+). Please gamble responsibly. fav77 is an internationally licensed gambling platform.